Pumacard

The Pumacard is a great option as a WEX Motorpass alternative because you still get to access the network including non-fuel services when you need it (at additional costs – aka “Open loop”), but save on card fees and gain fuel discounts when it’s used at Puma stations.

There is a more restrictive card called Pumacard Direct which limits card usage to only Puma sites where there’s discounts and no additional transaction fees.

If your routes include Puma stations and you want one of the cheapest fuel cards, Pumacard is one of our top picks based on the running costs.

In addition, if you do use the card at one of WEX’s partner locations outside of the Puma Network, the discounts can offset the transaction fee.

Security features

With Pumacard, you have the flexibility of choosing different purchasing options for your drivers or vehicles. Whether you allow some drivers to only purchase fuel and oil, or let them make shop purchases – it’s up to you. All cards can be PIN enabled.

Pumacard also gives you access to Velocity Transaction Controls, a real-time fraud protection tool that lets you set specific limits on exactly how and when cards are used. For example, you can define how many times a day a card can be used, or even how many litres can be pumped per month.

Where can I use my Pumacard?

With Puma Direct, you can use your card at over 400 Puma sites nation-wide. With the Pumacard, you can use your fuel card at all Puma sites (with the pump discount) and 6,000+ WEX Motorpass sites (minus the fixed pump price discount), including BP, Woolworths/Safeway, Shell, Reddy Express, Ampol, Caltex, 7-Eleven, and Mobil (for an additional transaction fee of 0.50c per transaction).

How to pay your Pumacard

The Pumacard allows you to consolidate your fuel, servicing, maintenance and repairs, car parking, roadside response, car rental, taxi and accommodation expenses into one simple monthly statement.

You can pay via direct debit, BPAY, Credit Card or Cheque. There is an admin fee of 1.3% for all Visa and MasterCard, and 2.1% on AMEX transactions.

Other Fees

Additional card: $8 per card.
Statement fee: $3.95 for paper statements
Late payment: Admin fee plus 3% per month for the overdue amount.
Transaction fee: non-Puma stations incur a 0.50c transaction fee.

Pumacard options

Pumacard

The Pumacard comes with all the benefits of the Pumacard Direct card (below) plus the convenience of access to the WEX Motorpass network – which covers over 90% of all service stations in Australia. The Pumacard can also be used at several other merchants such as vehicle parts and accessories and other services.

Pumacard Direct

Pumacard Direct is great for companies who want to confine usage of their cards to those sites where discounts may apply if you meet certain volume criteria and attract zero transaction fees. These cards are only accepted at Puma merchants.

Applying for a Pumacard 

Depending on your fleet size and fuel needs, you can apply online or over the phone with a sales team. If your business needs more than 10 fuel cards, it may be worthwhile contacting the sales team directly to discuss a unique offer for your business.

Eligibility & Criteria

• Have an ABN
• Be over 18 years of age
• Identify if you are a company, sole traders, incorporated club or other.

Pumacard Customer Support

There is a dedicated Puma locator app, but it does not link to your Pumacard account. You can manage your cards online including cancelling, adding or changing card details. As well, all transactions and statements can be viewed online and exported in csv form.

Rewards & Extras

With the Pumacard you can receive plenty of off-road benefits.  The Pumacard Direct cannot be used at these stores. Participating merchants include: Best Western, Cabcharge, Secure Parking, Supercheap Auto, O’Brien, Tyrepower, Good Year, Lube Mobile, Marshall Batteries, Kmart Tyre & Auto, UltraTune, MIDAS, Bob Jane, Bridgestone and Beaurepaires.

Pumacard Customer Service

If you’re an existing customer of Pumacard and you need help with your fuel account, Pumacard Card’s team of friendly customer care representatives are available to help you. You can reach them on email or by phone.

Customer Service Hours

Monday to Friday between 8.45am – 7pm AEST, or between Monday to Friday 8.45am – 8pm AEDT.

Customer Service Phone

1300 234 279

Customer Service Email

[email protected]