Shell Card

With access to over 1,300 sites, the Shell Card Fuel Card is an excellent choice for Australian businesses that already use Shell-branded fuel stations. It’s also the ideal card for new businesses as there is no minimum time you need to be in business before applying. With a simply monthly fee structure of $2.50 (inc GST) per card, with the Shell Card your business can save time, reduce costs, and earn great rewards. You can also earn Flybuys points every time you fill up at Shell Coles Express and choose from a range of rewards when it’s time to redeem them. Not to mention come tax time there’s no need to worry about lost fuel receipts, with the Shell Card offering a single tax invoice and statement making it easier to track every fuel purchase.

Shell Card currently has a promotion that if you apply now and use the code 6FOR9 for the first 9 months you’ll save 6c per litre off fuel purchases at Shell branded sites and pay no monthly card fees. Conditions apply, this offer excludes LPG and AdBlue. Shopper docket fuel vouchers do not apply to Shell Card transactions.

Quick facts

• Save time by linking multiple cards to a single account
• Use at over 1,250 locations
• Earn Flybuy points at Shell Coles Express locations
• Save 6c/l and zero card fees during promo period and 2c/l for regular fuel and 4c/l for premium fuel thereafter
• Weekly, fortnightly, and monthly payment terms
• Simple expense tracking and reporting options
• Use Shell Card Online for easy tracking of fuel consumption and specific transactions

The Shell Card Fuel Card by Viva Energy is the ideal choice for business who only stick to Shell petrol stations and want simple and easy to understand fee structures. With one of the largest networks, you can find a Shell-branded station Australia wide, so coverage isn’t a big issue even for larger fleets.

Currently, Shell Card has a great promo offer where you can save 6c/l off fuel after joining (for the first 6 months) and a fixed savings of 2c/l for regular fuel and 4c/l for premium fuel thereafter.

The ability to earn Flybuys points is attractive offer, but it’s limited to only Coles Express branded sites. It does, however, include fuel and non-fuel purchases like drinks and snacks. While they accept credit cards like Visa and Mastercard, they don’t automatically draw from them. In May 2022 Shell Card announced their acceptance of American Express and with it allowed businesses to have funds automatically drawn from credit cards directly. This is great news for businesses to continue earning credit card reward points.

Their card management portal is also quite simple and contains a library of tutorials on how to perform common actions, from Downloading Invoices to Restricting Card Usage – you can view this on their YouTube channel. You also get 24/7 access to the Shell Card online portal where you can download all your reports from one portal, which makes it easy for the accounting team come tax time because all the information is in one place. There is currently no Xero or MYOB integration, although apparently, they’re working on it.

Their support staff were fantastic to deal with. They will also try and help negotiate a deal beyond the initial promotional period, especially if you’re business spends over $20,000 a month in fuel, but the deal may not be the same or as good as the initial 6c/l offer.

Security features

• Control what your employees can purchase on their fuel card.
• Protected with anti-fraud technology an individual PIN number.
• You can choose added security features like odometer reading or order number.
• Alerts and purchase controls provide security.
• Each card can be embossed with a vehicle number or a driver’s name.
• Set transaction limits on each card.

Where can I use my Shell Fuel Card?

You can use the Shell Card Fuel Card at over 1,250 locations Australia wide, including Shell, Coles Express, Liberty and Westside. If filling up at Liberty or Westside, you do not get a pump discount.

Fuels offered include: Shell V-Power, Shell Premium 98, Shell Unleaded 95, Shell Unleaded 91, Shell Diesel Extra and Shell V-Power Diesel.

While you can’t use your Shell Card at particular auto or tyre retailers (like Bob Jane etc), if the Shell site has an auto shop attached to it, you can use your Fuel Card there.

How to pay your Shell Fuel Card

You cannot pay the Shell Card invoice with BPAY, only via direct debit through a bank account or credit card. If you pay your account with a credit card (Mastercard or Visa), there is a 0.8% surcharge.

The Shell Card Fuel Card offers flexible payment options, including weekly, fortnightly and monthly payment terms. The payment terms offered will be based on a number of factors, including the types of vehicles your business uses, your monthly spend and how long you have been in business. The payment terms offered are at Viva Energy’s discretion, and subject to successfully meeting Viva Energy’s credit assessment requirements.

There is an interest-free period of up to 51 days.

Other fees

• Paper statement: $10 per statement
• Payment dishonour: $30

Getting the most out of the Shell Fuel Card

To get the most out of the Shell Card you should only use this card at Shell branded service stations or the participating Liberty petrol stations around the country. You and your employees should also have a Flybuys account. It’s also worth noting that the advertised price you see on petrol billboards can often reflect the prices after docket discounts. You can check average petrol prices near you on petrolspy.com.au.

Shell Fuel Card options

There are several Shell Card options and how you set up each card is up to the account holder. When setting up your cards and account, you can choose whether to only allow fuel purchases or include store purchases as well.

Applying for a Shell Fuel Card

You can apply for a Shell Card online with the following details/meeting the below criteria:

• Be over 18 years old
• Hold an active ABN (no minimum time to be in business to apply)
• Have each cardholders details like driver’s license ready
• Bank account & payment details ready

Shell Fuel Card Customer Support

Unlike other fuel cards, the Shell Card does not have a dedicated mobile app, but customer support can be reached online or over the phone. When we spoke to a sales representative over the phone, they were very knowledgeable and friendly.

Rewards & Extras

The biggest perk of the Shell Card is its Flybuys rewards. For every $2 you spend whether on fuel or in-store purchases, you can use your Flybuys card. You can’t, however, link a Flybuys card to your account. This is an added bonus for employees because they can use their personal Flybuys cards to earn rewards.

Shell Card Customer Service

If you’re an existing customer of Shell Card and you need help with your fuel account, Shell Card’s team of friendly customer care representatives are available to help you. You can reach them on email or by phone.

Customer Service Hours

8am – 8pm monday to friday

Customer Service Phone

13 16 18

Customer Service Email

[email protected]