Shell Card

Note:

Shell Card lets businesses pay for fuel and selected vehicle expenses on one account instead of using cash or personal cards. You get a GST‑compliant invoice, online controls and access to over 1,600+ participating sites, including Shell, Coles Express, Shell Reddy Express, OTR, Liberty and Westside.

Who is Shell Card Best For?

Shell Card suits businesses that already favour Shell and want simple, brand‑focused management.​

• Small to medium fleets that regularly use Shell, Coles Express, Reddy Express, OTR, Liberty or Westside.
• Businesses that want Flybuys on business fuel plus consolidated, ATO‑friendly invoices.
• Operators who value tight controls and easy accounting integrations more than having every brand on one card.​

Where Can You Use Shell Card?

Shell Card works across a national Shell‑branded and partner network.​

• Use it at more than 1,500 locations including Shell, Coles Express, Shell Reddy Express, OTR, Liberty, Westside and selected independent sites.​
• Pay for fuel and, if enabled, selected in‑store or vehicle‑related purchases such as car washes or basic maintenance at participating outlets.​
• Drivers can use Shell’s fuel finder tools to locate the nearest participating site on the go.​

Shell Card Savings and Discounts

Shell Card combines ongoing fuel savings with occasional promotional offers.​

• You typically receive cents‑per‑litre savings on eligible fuels at participating Shell Card locations, with exact rates changing over time.
• New customers may get temporary introductory discounts or fee reductions, which then revert to standard pricing.
• Businesses with higher fuel volumes can sometimes access sharper pricing through tailored arrangements.

Shell Card Fees

Like other fuel cards, Shell Card has a mix of card and account‑level fees.​

• Expect monthly card fees per active card, with amounts dependent on your setup and any extras you choose.
• Other possible costs include late‑payment and dishonour fees, replacement card charges, paper statement fees and surcharges if you pay by credit card.​

Fee schedules are updated periodically, so always refer to the latest Shell Card pricing and terms for exact amounts.​

Shell Card Add‑ons and Extras

Shell Card can cover more than just fuel, depending on how your account is configured.​

• Vehicle costs: servicing, tyres, repairs and car washes at participating partners, billed back to your account.
• Roadside assistance: optional breakdown support on eligible programs.
• Rewards and partner offers: access to Flybuys at eligible outlets and occasional discounts or promotions through Shell and partner networks.​

Each extra has its own eligibility and pricing, so it’s worth checking which add‑ons your business will actually use.​

Note: Unlike other providers, Shell Card offers $0 fee for inactive cards (inactive a month or longer). This means you can have a few as back up/spare in the event you lose a card or onboard a new team member who needs a card ASAP.

How to Apply for Shell Card

Applications are handled online.​

• Provide your ABN, business details and an estimate of monthly fuel usage.
• Choose how many cards you need, set purchase controls (fuel‑only, limits, PINs) and nominate your billing preferences.
• Once approved, cards are issued with PINs and usually arrive within about a week, ready to use after activation.​

Note: Shell Card is one of the best fuel card providers for sole traders, who only need an active ABN for 12 months before applying.

Shell Card Customer Service

If you’re an existing customer of Shell Card and you need help with your fuel account, Shell Card’s team of friendly customer care representatives are available to help you. You can reach them on email or by phone.

Phone: 13 16 18
Email: [email protected]

Shell Card FAQs

Can I earn Flybuys with Shell Card?
Yes, when you link your Flybuys number and use Shell Card at eligible Shell Reddy Express and related sites, you can earn Flybuys points based on current program rules.​

Can I restrict Shell Card to fuel only?
Yes, admins can set each card to fuel‑only, fuel plus in‑store, or other combinations, as well as applying spend limits and PIN security via the online portal.​

Is Shell Card only for big fleets?
No, Shell Card is available to ABN‑holding businesses from single‑vehicle sole traders through to large fleets, with features that scale as you grow.​

Do Shell Card discounts and fees change?
Yes, cents‑per‑litre discounts, promos and card fees change over time, so always check the latest offer and fee schedule before you sign up.