EG Fuel Card

UPDATE: EG ARE NO LONGER TAKING NEW APPLICATIONS.

Quick facts

• Save $6c/l for the first six months (up to 14c/l with combined offers)
• $1.99 per card per month for the first 6 months (then it will change depending on the market)
• A more cost-effective version of the AmpolCard
• Earn 1 Everyday Rewards point for every $1 spent on fuel and eligible in-store purchases
• Flexible card and payment terms – up to 49 days to pay
• Dedicated EG Fuel App to see your Rewards & find nearest station

EG Card is Australia’s newest fuel card designed for businesses that primarily use EG and Woolworths branded stations. Comparatively to Caltex’s own fuel card (Caltex StarCard, now AmpolCard) with a $2.95/m per card fee, the EG Card fee is $1.99 per card per month (for the first 6 months) but limited to only Caltex Woolworth stations – it cannot be used at Ampol stations. It’s unclear how much the card fee will be after the first 6 months.

The promotional offer is a good one – save 6c/l discount for the first 6 months with the ability to stack on extra discounts by scanning in your shopper dockets from Woolworths. This means in the promo period, you could be saving up to 10c/l discount every time you fill up if you combine with a shopper docket. Additionally, if you spend $5 in store on eligible items, you can save another 4c/l. When combined with the promo discount of 6c/l and a shopper docket, you could save up to 14c/l on fuel. This is only valid for the first 6 months, however. Ongoing fuel discounts after that period aren’t guaranteed, and if there are discounts, it will be based on your individual fuel usage.

In saying that, this card is most suited to businesses that want the flexibility of more cards and only make fuel purchases at EG/Caltex Woolworths stations.

Security features

PINs are mandatory for the EG Fuel Card, in addition transaction controls and limits can be applied to each EG Fuel Card or across your EG Fuel Card account.

You can also set up the EG Fuel Card to purchase: Fuel and Oil Only and /or in shop items too. In addition, fuel type restrictions can be set specific to each EG Fuel Card providing total control over your EG Fuel Card spend.

Where can I use my EG Card?

The EG Card can be used at any EG station or Caltex Woolworth stations – that’s 535 fuel sites Australia-wide.

How to pay your EG Card

EG accepts the following payment methods.

• Credit Card, Visa Mastercard and AMEX – surcharges apply
• EFT and
• Direct Debit

They also offer up to 49 interest-free days to pay.

Other fees

Replacement card fee: $8.00
Credit card fees: MasterCard and Visa – 1.3%, AMEX – 2.1%
Late payment: $60.00 plus 4.1% of overdue amount
Dishonour fee: $40.00 per instance
Quarterly activity report fee: $12.83 per card per annum
Annual activity report fee: $15.00 per card per annum

Getting the most out of the EG Card

To get the most out of the EG Card, your business should be regularly using EG/Caltex Woolworth sites. Employees should also have an Everyday Rewards card and save shopper dockets for an extra 4c/l discount.

Applying for an EG Card

There are three requirements to apply for an EG Fuel Card:

• An ABN and Business Name
• Vehicle Registration Number and
• Driver’s full name.

EG Card Customer Support

EG Fuel Card Online is the easiest way to manage your EG Fuel Card account. Otherwise, you can call their customer service team. It’s difficult to get in touch with their customer service team, however. And, if you simply want the Sales team, you must submit an online enquiry form. There is no direct number to call. You can call Fleet Card, however, which is a reseller of the EG Card. However, Fleet Card’s sales team doesn’t have as much knowledge about EG Cards.

Rewards & Extras

You’re able to “double dip” and use your Woolworths’ shopper docket to earn extra fuel savings. Meanwhile, you can earn 1 Everyday Reward for every $1 you spend on fuel or on in-store items.

EG Fuel Card Customer Service

If you’re an existing customer of EG Fuel Card and you need help with your fuel account, EG Fuel Card’s team of friendly customer care representatives are available to help you. You can reach them on email or by phone.

Customer Service Hours

Available 24/7, 365 days per year.

Customer Service Phone

1300 012 704